1. Determine which features you want included in your new answering service. Access to live emergency operators is always included, but extra options streamline your service.
  2. Click on the “Set up forms” and “Settings checksheet” links below to download the forms.
  3. If you have additional needs not covered in the features list, we may be able to accommodate you. Please contact us about additional options not listed.
  4. Fax the completed forms to Apartment Lines. Upon receipt of your completed set up forms, an Apartment Lines representative will contact you and complete the set up process.

Some things to keep in mind as you’re starting service:

  • If you are currently using an answering service, you might be obligated to provide them with a written 30 day notice of cancellation. If you need any assistance with this, contact us.
  • An invoice will be mailed to you within 2 weeks of service initiation. Subsequent invoices will be mailed 30 days in advance to allow you extra processing time.